Privacy Policy
We respect your privacy and are committed to protecting your personal information while you use NodexPanelApp for your project budget management needs.
Information We Collect
At NodexPanelApp, we collect information that helps us provide better project budget management services to our users in Argentina and beyond. Here's what we gather and why it matters for your experience.
Account Information
- Full name and email address
- Company name and business details
- Phone number for account verification
- Billing address and payment information
Project Data
- Budget details and financial projections
- Project timelines and milestones
- Team member assignments
- Document uploads and attachments
Usage Information
- Login times and session duration
- Feature usage patterns
- Device and browser information
- IP address and location data
How We Use Your Information
Your data serves specific purposes that directly benefit your budget management experience. We don't collect information just to have it – every piece serves a real function in making NodexPanelApp work better for you.
- Providing core budget management and project tracking features
- Processing payments and managing your subscription
- Sending important account updates and security notifications
- Improving our platform based on user behavior patterns
- Offering customer support when you need help
- Complying with financial regulations in Argentina
- Preventing fraud and maintaining platform security
Data Sharing and Third Parties
We're pretty selective about who gets access to your information. Your project budgets and financial data stay within NodexPanelApp unless there's a specific reason to share – and we'll always let you know when that happens.
Service Providers We Work With
- Payment processors for handling transactions securely
- Cloud hosting services for data storage and backup
- Email service providers for account notifications
- Analytics tools to understand platform performance
- Customer support platforms for ticket management
When We Might Share Data
There are a few situations where we might need to share your information, but these are rare and always for important reasons:
- Legal requirements from Argentine authorities
- Protecting against fraud or security threats
- Business transfers (with advance notice to users)
- With your explicit consent for specific purposes
Your Privacy Rights
You have real control over your personal information. These aren't just legal requirements – they're practical tools you can use to manage your data exactly how you want.
Access Your Data
Request a complete copy of all personal information we have about you, delivered in a readable format within 30 days.
Update Information
Change or correct any personal details directly through your account settings or by contacting our support team.
Delete Your Account
Request complete deletion of your account and associated data, with a 30-day grace period for account recovery.
Data Portability
Export your project data and budgets in standard formats to move to another platform if you choose.
Restrict Processing
Limit how we use your information while keeping your account active, such as opting out of marketing communications.
Object to Processing
Challenge specific uses of your data, especially for marketing or analytics purposes beyond core platform functionality.
Security Measures
Your financial data deserves serious protection. We use multiple layers of security to keep your project budgets and business information safe from unauthorized access.
Encryption
All data encrypted in transit and at rest using industry-standard protocols
Access Controls
Role-based permissions and two-factor authentication for enhanced security
Regular Audits
Quarterly security assessments and penetration testing by third-party experts
Backup Systems
Automated daily backups stored in multiple secure locations
Data Retention
We don't keep your information forever. Different types of data have different retention periods based on legal requirements and practical needs.
- Active account data: Stored while your account remains active
- Project archives: Retained for 7 years after project completion for tax purposes
- Payment records: Kept for 10 years as required by Argentine financial regulations
- Support tickets: Deleted after 3 years unless part of ongoing legal matters
- Marketing data: Removed within 30 days of unsubscribing
- Analytics data: Anonymized after 2 years, then retained indefinitely
International Data Transfers
While NodexPanelApp operates primarily in Argentina, some of our service providers are located internationally. When your data crosses borders, we ensure it receives the same level of protection.
We use standard contractual clauses and adequacy decisions to protect your information when it's processed outside Argentina. This includes our cloud hosting infrastructure and some analytics services.
You have the right to request details about any international transfers affecting your personal data, including the safeguards we've put in place.
Cookies and Tracking
NodexPanelApp uses cookies to remember your preferences and keep you logged in. We also use some analytics tools to understand how people use our platform – but you can control most of this.
Types of Cookies We Use
- Essential cookies for login and security (cannot be disabled)
- Preference cookies to remember your dashboard settings
- Analytics cookies to understand platform usage patterns
- Performance cookies to optimize loading times
You can manage cookie preferences through your browser settings or contact us for help with specific tracking concerns.
Changes to This Policy
Privacy laws evolve, and so does our platform. When we make changes to this policy, we'll notify active users by email at least 30 days before any changes take effect.
Major changes that affect how we collect or use your data will require your explicit consent. Minor updates for clarity or legal compliance will be posted here with updated dates.
We recommend checking this page occasionally, especially if you have concerns about privacy or data handling.
Privacy Questions?
Data Protection Officer: NodexPanelApp Privacy Team
Email: [email protected]
Address: La Higuera 98, Y4600 San Salvador de Jujuy, Jujuy, Argentina
Phone: +543584635510
Response Time: Within 72 hours for privacy-related inquiries